Every conversation. One inbox.
InteraxPro brings all your customer service channels together. Email, live chat, WhatsApp, Instagram, Facebook, X — all in one unified inbox. With an AI workforce that collaborates, learns and scales with you.
All channels. One platform.
Your customers choose their own channel. With InteraxPro it doesn’t matter which one — everything comes together in one unified inbox with the same context, the same AI and the same workflows.
Smart inbox with threading, templates and AI suggestions. Automatic categorization and prioritization of incoming emails.
Live Chat
Widget for your website with AI chatbot. Real-time conversations with typing indicators, read receipts and automatic handoff to an agent.
WhatsApp Business API integration. Templates, quick replies and rich media. Automatic routing to the right agent or AI.
DMs, story replies and comments from one place. Social listening for brand mentions. Creator management tools.
Messenger, comments and page messages. Automatic replies to frequently asked questions. Integration with Facebook Shops.
X (Twitter)
Monitor DMs and mentions. Respond quickly to customer questions and complaints. Social listening with sentiment tracking.
Three steps. Live in one day.
Connect channels
Connect your email, chat, WhatsApp, Instagram, Facebook and X in just a few minutes. OAuth, API keys or webhooks — we guide you through it.
AI learns along
Upload your knowledge base, FAQs and product info. The RAG engine learns from your content and previous conversations. The more data, the better the answers.
Team scales
AI handles routine questions. Your human agents focus on complex cases. Your team scales without extra costs.
Everything you need.
In one platform.
Unified Inbox
All conversations in one workspace. Regardless of the channel: the same context, the same tools, the same experience for your team.
Smart Automation
Custom workflows, triggers and auto-routing. Set rules based on channel, topic, sentiment or customer value. Let the AI do the heavy lifting.
Team Collaboration
Internal notes, @mentions and collision detection. See who is working on which conversation. Seamless handoff between agents and AI.
Knowledge Base
Self-service portal for your customers. FAQs, how-to articles and product documentation. Automatically suggested by the AI for relevant questions.
Workforce Management
Manage human agents and AI agents from one dashboard. Capacity planning, SLA monitoring and performance metrics.
Enterprise Security
GDPR-compliant. SSO, 2FA, role-based access and full audit logs. Data encrypted in transit and at rest. EU servers.
Your AI workforce.
InteraxPro combines humans and machines. The AI handles routine questions, categorizes conversations and detects sentiment. Your team focuses on what really matters: complex cases and customer relationships.
RAG (Retrieval-Augmented Generation)
The AI generates answers based on your knowledge base. No hallucinations, but answers grounded in your products, processes and policies.
Automatic Categorization
Every conversation is automatically categorized by topic, urgency and type. Routing to the right team or agent without manual work.
AI Chatbot
Available 24/7 on all your channels. Answers frequently asked questions, collects customer data and escalates to a human when needed.
Sentiment Analysis
Real-time detection of customer sentiment. Frustration, urgency or positive feedback — the AI recognizes it and adjusts the priority accordingly.
Seamless integrations.
InteraxPro works with the tools you already use. From CRM to e-commerce, from communication to automation.
RelayPro
CRM / ERP
Shopify
E-commerce
WooCommerce
E-commerce
Salesforce
CRM
Zapier
Automation
Slack
Communication
HubSpot
Marketing / CRM
InteraxPro Creator.
Creator management platform with social listening. Recruit influencers, manage campaigns, automate product gifting and track content — from one dashboard.
Creator Network
Two-tier system: Invite Only for your top creators and open Community for broader reach. Classification by tier, engagement and category across Instagram, TikTok and YouTube.
Campaign Management
Create campaigns with briefs, talking points and deliverables. Assign creators, set deadlines and track participation — from product launch to always-on.
Content Pipeline
Creators submit drafts or finals. Review, approve or request changes. Full lifecycle from submission through approval to live — with usage rights tracking.
Product Gifting
Shopify-integrated product catalog. Gift per campaign or ad-hoc. Automated fulfillment tracking via webhooks — from order to doorstep.
Social Listening
Monitor brand mentions, hashtags and creator activity across platforms. Track engagement rates and campaign impact in real time.
Document Signing
eIDAS-compliant digital signatures. NDAs, campaign agreements and brand guidelines — signed, tracked and stored with full audit trail.
Part of the Pro platform.
InteraxPro is built on the same platform that call centers, energy companies and enterprise customers already use daily. CRM, quotes, VoIP, compliance, ticketing — all under one roof.
RelayPro
CRM / ERP platform
Modular commercial platform. CRM, quotes, calculators, workflows and reporting. From energy contracts and ROI calculations to popup event apps with waivers and QR gift codes.
CallPro
VoIP calling platform
Complete VoIP solution with call recording, AI detection, predictive dialing, agent monitoring and real-time dashboards.
CallCheckPro
Quality & compliance monitoring
AI analysis of 100% of your conversations. Configurable checkpoints for any industry and standard. Standalone API or native via CallPro.
ResolvePro
Ticketing & support
White-label helpdesk platform. Multichannel: email, WhatsApp, Telegram, Teams. SLA monitoring, asset management and escalations. 1,200+ active licenses.
InteraxPro
AI customer service
AI-powered customer service, creator management and social listening. Automatic responses, multichannel support, popup event tools and e-commerce integrations.
Transparent. Scalable.
Start small, scale up when you want. No annual contract required.
Starter
For small teams getting started with unified customer service
- Unified inbox
- 3 channels of your choice
- Basic automation
- Knowledge base
- Email support
Professional
For growing teams with AI workforce
- All 6 channels
- AI workforce (RAG)
- AI chatbot
- Automatic categorization
- Sentiment analysis
- All integrations
- Priority support
Enterprise
For large organizations with specific requirements
- Everything in Professional
- SSO / SAML / Azure AD
- SLA guarantee
- Dedicated support
- Custom integrations
- On-premise option
- Data processing agreement
FAQ
What is InteraxPro?
InteraxPro is an AI-powered unified customer service platform. It brings all your channels — email, live chat, WhatsApp, Instagram, Facebook and X — together in one inbox. With an AI workforce that handles routine questions, categorizes conversations and lets your team focus on complex cases.
Which channels does InteraxPro support?
InteraxPro supports six channels: Email, Live Chat, WhatsApp Business, Instagram DM, Facebook Messenger and X (Twitter) DM. All messages arrive in one unified inbox with the same context and workflows.
How does the AI in InteraxPro work?
InteraxPro uses RAG (Retrieval-Augmented Generation) to generate answers based on your own knowledge base. The AI automatically categorizes conversations, detects sentiment, suggests answers and can handle routine questions fully autonomously. The AI improves as more conversations are processed.
Is InteraxPro GDPR-compliant?
Yes. InteraxPro runs on EU servers. All data is processed within the EU. We offer a data processing agreement, support SSO and 2FA, and have full audit logging. DPIA available on request.
Can I integrate InteraxPro with existing systems?
Yes. InteraxPro integrates with RelayPro CRM, Shopify, WooCommerce, Salesforce, HubSpot, Zapier and Slack. Via the REST API you can build any custom integration. Enterprise customers receive support for custom integrations.
How quickly can I go live with InteraxPro?
Most teams are live within a day. Connecting channels takes minutes via OAuth or API keys. The AI learns from your knowledge base and previous conversations, and improves with every interaction. Onboarding guidance is included.
What does InteraxPro cost?
InteraxPro offers three plans: Starter from €49 per agent per month for small teams, Professional from €99 per agent per month with AI workforce and all integrations, and Enterprise custom-priced for large teams with SLA and dedicated support. Exact pricing depends on the number of agents and desired features.
What is the difference between InteraxPro and ResolvePro?
ResolvePro is a white-label helpdesk platform focused on ticketing, SLA monitoring and asset management. InteraxPro is an AI-powered unified customer service platform with a focus on multichannel communication, AI workforce and social listening. Both products complement each other within the Pro ecosystem.
Ready to bring all your channels together?
Schedule a 20-minute demo. You talk to the builder, not a sales team.
Prefer to call or email directly?
+31 (0) 85 130 7428 ·
software@bwiser.nl